About us

alternatebattery.com is online store that serves our customers with excellent products. Online shopping from a huge selection of store at the best price. We ship items worldwide with smartphone battery ,tablet pc battery, laptop battery , plc battery , smart watch battery , GPS battery , tablet battery , and more!

We are a company specializing in all kinds of Ni-MH battery, Ni-Cd battery, Li-ion polymer battery, compatible batteries like laptop battery, camcorder battery, camera battery, and so on. Our batteries have passed strict quality control procedures such as CE, UL, and ISO9001 / 9002 certifications. The best quality product with the lowest price is our business tenet.

We engaged in providing a better customer service and better quality items at affordable value. With advanced technology system, experienced operations team, sales team and efficient logistics services, alternatebattery.com has quickly become a leader of cross-border e-commerce.

We place enormous value on relationships with our customers, which shows in the unsurpassed quality of our customer service. We have a dedicated team of customer service executives who are always eager to help you find the laptop battery you need by the assistance of their advanced product knowledge and expertise about laptop batteries. For live help, don't hesitate to contact us.

If you have a quote for a large order, please email us at [email protected] to request a quote and one of our account managers will provide you with a competitive quote as soon as possible.

If you are in another country, you can get our caring service all the time. Here are our sister online stores:

Customer satisfaction comes first

Product Guarantee

All our items have a 12 month warranty.

Confidentiality of your personal data

alternatebattery.com undertakes not to transfer your information to third parties.

Return the Goods

If required, return items from the date of receipt. It will then be returned or replaced according to your wishes.

To find out how to return the item, please contact us before returning the package.

Secure Online Payment

Secure payments and SSL encryption.

In any case, customer service is there for you.

Contact us:

If you have any questions, please feel free to contact us E-mail address: [email protected]

Why choose us?

Cheap battery

alternatebattery.com is always committed to continuously updating products to meet your needs, you no longer have to worry about finding cheap laptop accessories. If you want to buy high quality batteries, if you want, check out our shopping center - alternatebattery.com

Perfect service system

alternatebattery.com has become the most popular battery shopping center. There is a good pre-sale service, a 30-day satisfaction guarantee experience, and some customers are 100% satisfied with the battery. Because the secret of our success is: to keep you running, customer-oriented, extremely low prices, fast delivery and perfect service. In short, customer satisfaction is our only goal.

Every battery you buy from us is guaranteed!

We guarantee that the products sold on our website are 100% brand new and free of defects in materials and workmanship, unless expressly stated.

* 100% QC for each product. Guaranteed to meet or exceed original specifications

* One year guarantee!

* 30-day money-back guarantee!

Safe shopping

Shopping with us is safe and reliable. Our customers have never reported fraudulently using their credit cards to shop with us. You can rest assured that the information you provide to us is confidential. We do not want to sell, rent or share our customer information with any other parties.We use SSL encryption technology to ensure that your orders in our online transactions are safe and reliable.

Convenient Express

We engaged in providing a better customer service and better quality items at affordable value. With advanced technology system, experienced operations team, sales team and efficient logistics services, alternatebattery.com has quickly become a leader of cross-border e-commerce.

alternatebattery.com's mission is :

To be the best choice of our customers around the world.

Delivery Information

Free delivery on all items with no minimum order.

All orders placed for standard shipping on all in-stock items will ship within 1-2 business days. Shipping information will be available the day after your item ships. An e-mail is sent to the customer, mentioning the tracking number.

Usually it will take about 7-20 business days for delivery, but it depends on the exact address or region. Holidays and different customs on checking may affect postal service delays.

Please note that we do not ship to APO (military) or FPO (foreign) box. We are not responsible for incorrect or unknown address. Please ensure your shipping address is correct and deliverable.

Incorrect sending address

It is the buyer's responsibility to pay additional shipping and handling charges if the package is returned due to the incorrect shipping address provided by the buyer.

Exchange the ordered item

It is the buyer's responsibility to pay the shipping cost and the handling fee of the same amount if the buyer wants to exchange ordered items for the new items.

For more information on shipping restrictions, contact us

Email: [email protected]

Payment Method

We recommend using PayPal payment method !
PayPal PayPal

Paypal guarantees the security of the entered data that protects you from the risk of fraud.

PayPal has become one of the largest payment service providers in the world, comparable to Visa and MasterCard. With PayPal, you can accept credit cards as well as PayPal's own payment method.

It's a fast and secure way for customers to pay online via all major debit and credit cards, online bank transfers and via PayPal account holder payments. Customers don't even need a PayPal account to pay with PayPal.

Both Paypal and credit cards use encrypted servers to process related payments, and your credit card information is not stored on our servers.

Warm Tips:

If you choose "Buy now with PayPal" express checkout (instead of filling in the delivery address on this website to checkout), please select the correct address during checkout, if not, you need to create a new address, otherwise we will ship to PayPal by default address.

If you have any payment related questions, please send Email to [email protected], the website customer service will actively communicate with you.

Return Policy

Please read these policies carefully, as they are the terms that govern your purchases on our platform. They define your rights and obligations regarding your purchases, including important limitations and exclusions.

Your issuance of an Order on Our platform constitutes your consent to the policies which govern it, so please make sure you understand them before confirming your order.

Product guarantee

We guarantee that the products sold on our website are 100% brand new and free from defects in material and workmanship - we never sell used or refurbished batteries. If for any reason you are not satisfied with your purchase, you can return the product (s) to us within 30 days and we will refund you the full product price. We will only reimburse shipping costs if the result is our fault (wrong item shipped, transport damage). Customers are responsible for all shipping costs for returned items, unless incorrect items were sent for which we will refund shipping costs.

Return method

Unless otherwise stated, our products are guaranteed for 1 year from the original date of purchase under normal use. Replacement items, if issued, will not restart or in any way extend the warranty period.

All items returned for whatever reason must be accompanied by a Return Merchandise Authorization (RMA) number, which is issued upon request, and must be prepaid. A shipping discount is granted to the customer if a material or workmanship defect is confirmed.

Please ensure that the items returned are the ones you purchased from us. We are not responsible for items sent to us that are not our product.

Return authorization

Our goal is to satisfy our customers 100%. If for any reason you are not satisfied with our products, please contact us immediately by email. We will try our best to solve your problem. If you return the product (s) to us within 30 days, we will refund the full product price (shipping and handling charges are non-refundable unless the return was due to our mistake). Products, email us for an RMA and fill out the instructions to return the products to us, for your protection we strongly recommend that you insure your return against loss or damage and hire a shipping company to do so can issue proof of delivery.

Guarantee protection does not cover

1. Battery damage due to charging failure, modification, negligence, abuse, accident, improper installation or freezing.

2. If it comes from another dealer.

3. Loss of time, inconvenience, or other incidental or consequential damages.

4. Incorrectly inserted or incorrectly sized batteries.

5. Batteries with physical damage.

6. Discharged batteries that can be recharged and used again.

Privacy Policy

alternatebattery.com is the sole owner of the information we collect at this site, we do not sell, rent or share this information with any other company for the purpose of marketing. We know that you care how information about you is used and shared, and we appreciate your trust in us. We treat your personal information with the highest standards of safety, security and confidentiality.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Personal Data Protection Act 2012).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

Your name
Address
Zip Code
Phone number
Email address

(This information is used for order processing and to communicate with you about your order.)

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Terms of use

Copyright

The works of authorship such as all designs, graphics, texts, and images stated in this website, are reserved by alternatebattery.com. Without the official agreement from the owner, these materials should not be copied, transmitted, displayed, distributed, or reproduced illegally for any business or commercial purposes.

Website Content and Information

You can use the data source from this website personally if you must follow our Term of Use. However, if you involve in any data exchange activity with a third party, you are not allowed to download, print out or re-distribute the data anymore whatsoever. No materials and information posted on this website may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or re-distributed to another person or identity. You are supposed not to engage in any activities related to this website that are contrary to applicable laws, regulations, Term of Use that you have agreement with us. You should agree that you will not use any automatic devices like robot or spider or manual process to monitor or copy our web pages for any unauthorized purpose without our prior permission.

Order acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. alternatebattery.com reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

Knowledge Base

What is a "part number"?

A part number is a code the uniquely identifies an inventory item. The purpose of this code is to help us refer to that specific item without knowing additional information such as manufacturing machine, machine brand, inventory part size etc.

What is battery capacity?

Battery capacity can be described as the electrical energy content, which is usually expressed in milliAmpere-Hours (mAH). This is determined by the amount of electrical energy the battery has capacity to deliver – under stated conditions of temperature, rate of discharge and final battery voltage, all over a specific time period. As one might guess, the higher the battery capacity rating, the higher the MaH, and the longer the battery will last. Thus, for laptop computers and other portable devices that are used for long periods of time, batteries with higher capacities are preferred.

What is Volt?

A volt is a measure of electrical pressure or force. Referred to as “V” for voltage, different volts or voltages will be found in batteries of different chemistries. For instance, NiCd and NiMH batteries are nickel based, providing a cell voltage of approximately 1.2 V, while a Li-ion cell provides 3.6V/3.7V.

With that said, the voltage of two battery cells of the same chemistry is always the same. While their capacities may differ, the voltage always remains the same. Likewise, it is crucial that the voltage of a cell or a battery pack always mirrors that of the voltage requirement of the device in which it is used. If there is a difference between the two, the device will malfunction and enough malfunctions may also cause permanent damage.

Are Li-ion batteries affected by “Memory Effect”?

Quite simply, no – Lithium ion batteries are not affected by “Memory Effect.” Such an action would result in a drop in the capacity or voltage of a rechargeable battery. While Li-ion batteries are not impacted by “Memory Effect,” it does impact NiCd and NiMH because they are nickel-based. Thus, laptop users can become quite rustrated with unexpected downtimes.

What is self-discharge?

When a battery loses its charge when it’s not in use, it’s referred to as a self-discharge. If a battery sits without being used, it will lose its charge, and this self-discharge is at its highest following a full charge of a battery at full capacity. There are other factors that impact the rate of self-discharge, including temperature of where the battery is stored and even the humidity present. And this is true regardless of battery type or chemistry. Li-ion batteries have the lowest self-discharge rate – 5% to 10% per month; quite low compared to 20% of the NiCd, 30% of the NiMh.

What is cycle life of a battery?

When you calculate the number of times a battery can be charged and discharged before it fails, you are measuring battery life cycle. Thus, one battery cycle is defined as a full charge that is followed by a full discharge.

What is battery life?

Battery life, as one might suspect, is a measure of the number of battery cycles a battery can provide before it “dies” and needs to be completely replaced. Battery life varies between chemistries, but Li-Ion batteries generally provide around 500-700 charge/discharge cycles.

What precautious should be taken when storing laptop batteries?

Heat and metal objects do not act well with laptop batteries. Best practices include removing laptop batteries and storing them in a dry and cool storage space. When stored, batteries should be discharged to 40%. Prolonged storage of Li-ion batteries for more than three months is not recommended.

How can I find the laptop battery specifications?

There are several different types and sizes of laptop batteries. To determine what laptop battery you have, remove the battery from the laptop and look at the bottom or top of the battery.

If you don't know the battery model of your computer, you can send a screenshot of the battery to our customer service by email to inquire.Email: [email protected].

Frequently Asked Questions

Can my device be damaged if I use a lower or higher capacity battery?

You can safely use a battery with a different capacity than the original one without damaging your device.

Indeed, the capacity expressed in mAh represents the quantity of energy "stored" by the battery. This determines the autonomy of your device: the greater the capacity, the greater the autonomy.

Can a battery or charger be compatible with different models of mobile devices?

Some batteries are compatible with different brands, different models of mobile device. Example: the Nokia BLC1 mobile phone battery can be adapted to several models (Nokia 3310, 3330, 3350...).

What is the lifespan of a battery?

Battery life depends on the type of device and how often it is used.

How to optimize battery life?

- Never bring the 2 poles (+) (-) of a battery into contact with any metal object.

- Never expose a battery to extreme temperatures (-20°C, +60°C).

- Never expose your battery to fire or an intense source of heat, you would expose yourself to the risk of explosions which could cause serious injury.

- Never leave a battery immersed in liquid, stored in the rain or in a damp place.

- Battery charging time should never exceed 14 hours. Excessive charging time that could lead to overcharging would adversely affect the performance and life of the product.

- Avoid dropping below 20% battery life before recharging, to avoid damaging the cells.

- Never leave a battery too long at rest, do not drop below 5%.

- To calibrate your battery, subject it to a charge/discharge cycle every 2 months, without ever falling below the 5% mark.

- Li-ion batteries have a lifespan ranging from 500 to 1000 charge/discharge cycles.

- The batteries undergo self-discharge, they lose their capacity over time, even if they are stored. In order to limit the loss of autonomy, you can store Li-ion batteries charged at 40%, ideally in a cool place at 0°C.

- Always follow the strict charging and maintenance instructions recommended by the manufacturer of the original equipment.

Why is my new battery draining so quickly?

On first use, a new Li-ion battery has only a few activated cells. It is necessary to carry out at least 10 complete charge/discharge cycles to see its battery functioning normally.

If you have any questions or better suggestions, or even want to buy batteries wholesale to get a lower price, you can send an email to [email protected]